Refund Policy

RETURN & REFUND POLICY

Thank you for shopping at ARMAF BEAUTE USA. We hope you are happy with your purchase, but if you are not completely satisfied, we’re here to help.

NON-REFUNDABLE GOODS

Due to health and hygiene reasons, skincare and healthcare items are non-returnable and non-refundable.

ORDER CANCELLATION

We are happy to cancel your order for a full refund. Please contact us as soon as possible via e-mail (support@armafbeaute.us.) or telephone +1 (713) 893-5786 (Monday - Friday: 10:30am - 5:00pm) clearly stating your order number & your reason(s) for wanting to cancel your purchase. This only applies to orders that have not yet been dispatched.  

DAMAGES AND ISSUES

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

Certain types of items cannot be returned, such as personal care goods (e.g., skincare and beauty products). Please contact us if you have questions about a specific item.

Sale items and gift cards are non-returnable and non-refundable.

UNDELIVERED ITEMS

Shipping costs are non-refundable for undelivered, returned, or unclaimed parcels unless an error was made on our part.